What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do you collect information?
When you purchase something from our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with your site visitors?
We may contact you to notify you regarding your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
When you provide us with personal information to complete a transaction or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org or mail us at:
Ridge Vermont Craft Roasters
97 Fern Glade
North Ferrisburgh, VT 05473
Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.
XSRF-TOKEN, used for security reasons, sessional
hs, used for security reasons, sessional
svSession, Used in connection with user login, 12 months
SSR-caching, Used to indicate the system from which the site was rendered, 1 minute
_wixCIDX, Used for system monitoring/debugging, 3 months
_wix_browser_sess, Used for system monitoring/debugging, sessional
consent-policy, Used for cookie banner parameters, 12 months
smSession, Used to identify logged in site members, sessional
TS*, Used for security and anti-fraud reasons, sessional
bSession, Used for system effectiveness measurement, 30 minutes
fedops.logger.X, Used for stability/effectiveness measurement, 12 months
wixLanguage, Used on multilingual websites to save user language preference, 12 months
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at email@example.com or by mail at:
97 Fern Glade
North Ferrisburgh, VT 05473